Unit One I Chapter One Traveling Inquiries Supplementary Reading Unit Two Chapter Two By Air Chapter Three By Rail Chapter Four By Road Supplementary Reading Unit Three Chapter Five Making a Reservation Chapter Six Front Desk Service Chapter Seven Housekeeping Service Supplementary Reading Unit Four Chapter Eight Food & Beverage Service Chapter Nine Dealing With Complaints Supplementary Reading Unit Five Chapter Ten Going Out For a Tour Supplementary Reading Unit Six Chapter EleVen Cllltural Recreation Supplementary Reading Unit Seven Chapter Twelve Shopping Abroad Supplementary Reading Appenmces 附錄I 世界著名旅游景點(diǎn) 附錄II 英文常用標(biāo)志 附錄III 飯店詞匯 附錄IV 旅游詞匯 附錄V 著名景點(diǎn)英文介紹 參考文獻(xiàn)