第一篇助理人力資源管理師英語 VolumeⅠEnglish for Assistant Human Resource Manager ?shù)?單元人力資源管理的戰(zhàn)略職能 U(kuò)nit 1The Strategic Role of Human Resource Management 1.1什么是人力資源管理?What Is Human Resource Management? 1.2為什么人力資源管理對(duì)所有管理者都是很重要的?Why Is HR Management Important to All Managers? 1.3人力資源部門的管理職責(zé) Human Resource Departments HR Management Responsibilities 1.4直線部門和職能部門人力資源管理職能的協(xié)調(diào) Cooperative Line and Staff Human Resource Management ?shù)?單元人力資源規(guī)劃 U(kuò)nit 2Human Resource Planning 2.1人力資源規(guī)劃的作用The Role of Human Resource Planning 2.2人力資源規(guī)劃和企業(yè)規(guī)劃 Human Resource Planning and Business Planning 2.3剛性和柔性的人力資源規(guī)劃Hard and Soft Human Resource Planning 2.4人力資源規(guī)劃與人力規(guī)劃Human Resource Planning and Manpower Planning 2.5人力資源規(guī)劃的局限性Limitations of Human Resource Planning 2.6人力資源規(guī)劃的理論基礎(chǔ)The Incidence and Rationale for Human Resource Planning 2.7人力資源規(guī)劃的組織背景The Organizational Context of Human Resource Planning 2.8勞動(dòng)力市場的含義The Labor Market Context 2.9人力資源規(guī)劃的目的Aims of Human Resource Planning 2.10人力資源規(guī)劃的過程The Process of Human Resource Planning 2.11人力資源專業(yè)人員對(duì)人力資源規(guī)劃的貢獻(xiàn)The Contribution of HR to Human Resource Planning ?shù)?單元人員招聘 U(kuò)nit 3Recruiting Job Candidates 3.1引言Introduction 3.2作為職位候選人來源的招聘廣告Advertisingas a Source of Candidates 3.3作為職位候選人來源的職業(yè)介紹所Employment Agencies as a Source of Candidates 3.4作為職位候選人來源的招聘執(zhí)行人員Executive Recruiters as a Source of Candidates 3.5作為職位候選人來源的校園招聘College Recruiting as a Source of Candidates 3.6作為職位候選人來源的員工推薦與自薦求職 Referrals and Walkins as a Source of Candidates 3.7計(jì)算機(jī)化的員工數(shù)據(jù)庫 Computerized Employee Data Bases 3.8招聘更加多樣的勞動(dòng)力Recruiting a More Diverse Work Force 3.9招聘方法的使用 Recruiting Methods Used ?shù)?單元培訓(xùn)技術(shù) U(kuò)nit 4Training Techniques 4.1演示法 Demonstration 4.2教練法 Coaching 4.3工作輪換法/有計(jì)劃的經(jīng)驗(yàn) Job Rotation/Planned Experience 4.4工作指導(dǎo)法 Job Instruction 4.5問答法 Question and Answer 4.6任務(wù)法 Assignments 4.7項(xiàng)目法 Projects 4.8指導(dǎo)閱讀法 Guided Reading 4.9演講法Lecture 4.10談話法Talk 4.11討論法 Discussion 4.12發(fā)現(xiàn)法 Discovery Method 4.13程序?qū)W習(xí)法Programmed Learning 4.14案例研究法Case Study 4.15角色扮演法Role Playing 4.16小組演練法Group Exercises 4.17團(tuán)隊(duì)動(dòng)力培訓(xùn)法Group Dynamics ?shù)?單元績效評(píng)估 U(kuò)nit 5Performance Evaluation 5.1績效評(píng)估的目的Purposes of Performance Evaluation 5.2績效評(píng)估和激勵(lì) Performance Evaluation and Motivation 5.3我們?cè)u(píng)估什么? What Do We Evaluate? 5.4績效評(píng)估的方法 Methods of Performance Evaluation 5.5潛在問題 Potential Problems 5.6克服潛在問題Overcoming the Problems ?shù)?單元薪酬體系 U(kuò)nit 6Reward Systems 6.1內(nèi)在的報(bào)酬Intrinsic Rewards 6.2外在的報(bào)酬Extrinsic Rewards ?shù)?單元集體談判流程 U(kuò)nit 7The Collective Bargaining Process 7.1什么是集體談判? What Is Collective Bargaining? 7.2什么是真心實(shí)意的談判What Is Good Faith Bargaining? 7.3談判的團(tuán)隊(duì)The Negotiating Team 7.4談判的項(xiàng)目 Bargaining Items 7.5談判的階段Bargaining Stages 7.6僵局、調(diào)解和罷工Impasses,Mediation and Strikes 7.7合同協(xié)議The Contract Agreement Itself 7.8工會(huì)化后的變化Changes to Expect After Being Unionized 助理人力資源管理師英語模擬題 助理人力資源管理師英語模擬題參考答案 第二篇人力資源管理師英語 VolumeⅡEnglish for Human Resource Manager ?shù)?單元知識(shí)管理 U(kuò)nit 8Knowledge Management 8.1知識(shí)管理的定義Knowledge Management Defined 8.2知識(shí)的概念The Concept of Knowledge 8.3知識(shí)的類型Types of Knowledge 8.4知識(shí)管理的目的和意義The Purpose and Significance of Knowledge Management 8.5知識(shí)管理的方法Approaches to Knowledge Management 8.6創(chuàng)造知識(shí)的公司The Knowledgecreating Company 8.7以資源為基礎(chǔ)的方法The Resourcebased Approach 8.8知識(shí)管理問題 Knowledge Management Issues 8.9人力資源管理對(duì)知識(shí)管理的貢獻(xiàn)The Contribution of HR to Knowledge Management 8.10人力資源管理的10種貢獻(xiàn)方式Ten Ways in Which HR Can Contribute ?shù)?單元工作分析步驟 U(kuò)nit 9Steps in Job Analysis ?shù)?0單元組織裁員 U(kuò)nit 10Release from the Organization 10.1總則General Considerations 10.2冗員的原因 Causes of Redundancy 10.3設(shè)定更高的績效標(biāo)準(zhǔn)Setting Higher Performance Standard 10.4自愿離職Voluntary Release 10.5組織裁員的管理——HR職能部門的角色Managing Organizational Release—the Role of the HR Runction 10.6倫理的和職業(yè)的考慮Ethical and Professional Considerations 10.7職業(yè)發(fā)展動(dòng)力學(xué)Career Dynamics 10.8組織的裁員活動(dòng)Organizational Release Activities ?shù)?1單元培訓(xùn)需求分析 U(kuò)nit 11Identifying Training Needs 11.1培訓(xùn)需求分析——目標(biāo)Training Needs Analysis—Aims 11.2培訓(xùn)需求分析——范圍Training Needs Analysis—Areas 11.3信息源Sources of Information 11.4需求分析的方法Methods of Analyzing Needs 11.5培訓(xùn)和學(xué)習(xí)規(guī)范Training and Learning Specifications 11.6績效評(píng)估 Performance Reviews 11.7培訓(xùn)調(diào)查 Training Surveys第12單元培訓(xùn)評(píng)估 U(kuò)nit 12Evaluating Training 12.1評(píng)估的層面 Levels of Evaluation 12.2培訓(xùn)評(píng)估的應(yīng)用Application of Training Evaluation ?shù)?3單元職業(yè)發(fā)展 U(kuò)nit13Career Development 13.1職業(yè)發(fā)展階段Career Stages 13.2職業(yè)錨Career Anchors 13.3有效的職業(yè)發(fā)展實(shí)踐Effective Career Development Practices 13.4個(gè)人腳注:個(gè)人職業(yè)發(fā)展 A Personal Footnote: Individual Career Development ?shù)?4單元360度反饋 U(kuò)nit 14360degree Feedback 14.1360度反饋的定義 360degree Feedback Defined 14.2360度反饋的使用 Use of 360degree Feedback 14.3360度反饋的原理 Rationale for 360degree Feedback 14.4360度反饋的方法360degree Feedback—Methodology 14.5360度反饋的利與弊 360degree Feedback—Advantages and Disadvantages 14.6360度反饋的成功標(biāo)準(zhǔn)360degree Feedback—Criteria for Success ?shù)?5單元基于績效的薪酬 U(kuò)nit 15Performancebased Compensation 15.1什么是基于績效的薪酬?What Is Performancebased Compensation? 15.2基于績效的薪酬與期望理論的關(guān)系Linking Performancebased Compensation and Expectancy Theory 15.3績效薪酬在實(shí)踐中的運(yùn)用Performancebased Compensation in Practice?shù)?6單元彈性福利 U(kuò)nit 16Flexible Benefits 16.1什么是彈性福利? What Are Flexible Benefits? 16.2彈性福利與期望理論的關(guān)系Linking Flexible Benefits and Expectancy Theory 16.3彈性福利在實(shí)踐中的運(yùn)用Flexible Benefits in Practice ?shù)?7單元工作滿意度 U(kuò)nit 17Job Satisfaction 17.1測量工作滿意度Measuring Job Satisfaction 17.2作為因變量的工作滿意度Job Satisfaction as a Dependent Variable 17.3作為自變量的工作滿意度 Job Satisfaction as an Independent Variable ?shù)?8單元國際化人力資源管理研究 U(kuò)nit 18Nature of International HRM 18.1國際化人力資源管理International Human Resource Management(IHRM) 18.2所選國家或地區(qū)的國際人力資源管理實(shí)務(wù)IHRM Practices of Selected Countries or Regions ?shù)?9單元合資企業(yè)人力資源管理——中國模式 U(kuò)nit 19The Human Resource Management of the Joint Venture Organization: Chinese Model 19.1公司背景Background of the Company 19.2改革中的企業(yè) A Reformed Enterprise 19.3合資:走向失敗The Joint Venture: towards Failure 19.4來自“婆婆”的干預(yù)Interference from the “Mother-in-law” 19.5中國人的工作價(jià)值觀 Chinese Work Values 19.6在中國的中外合資企業(yè)International Joint Ventures in China 19.7中外合資企業(yè)的動(dòng)機(jī)和激勵(lì)機(jī)制Motivation and Reward Systems in Chinese International Joint Ventures 19.8合資企業(yè)管理的建議Implications for the Management of Joint Ventures 人力資源管理師英語模擬題 人力資源管理師英語模擬題參考答案 附錄Appendix: 人力資源管理專業(yè)術(shù)語Glossary