Career Prologue How to Make the Most of This Course How to Apply This Cuorse to Your Career How to Maximize Your Chances of Success in Your Career Part1 Motivating Employees 1 The Value of Motivation 2 Theories on Motivation Hawthorne Studies Maslow’s Hierarchy of Needs Herzberg’s Job Satisfaction Study McGregor’s Theory X and Theory Y Theory Z Expectancy Self-Scoring Exercise:The Frazzle Factor Equity Thory Reinforcement Theory Motivational Gudelines Offered by Theories Decision Making:Determining How to Motiuate Employees 3 Motivating Disgruntled Employees Decision Making:Motiuating Disgruntlid Employees 4 How Firms Can Enhance Job Satesfaction and Motivation Adequate Compensation Program Cross Functional Teamwork:Spreding Motivation across Business Functions Job Security Flexible Work Schedule Employee Inuoluement Programs Self-Scoring Exercise:Are You and Empowered Employee? Smalll Business Suruey: Do Employees Want More Influence in Business Decisions? Firms That Achieue the Highest Job Satisfaction Leuel Global Business:Motivating Employees across Countries Decision Making:Increasing Job Satisfaction College Health Club:Motivating Employees at CHC Summary Key Terms Revies & Critical Thinking Questions Discussion Questions It’s Your Decision:Motivationg Employeesat CHC Investing in a Business Case:Using Motivation to Enhance Performance Video Case:Motivating Employees at Valassis Communmications,Inc Internet Applications Dell’s Secret to Success In-Text Study Guide Part2 Hiring,Training,and Evaluating Employees Answers to In-Text Study Guide Glossary