前言 parti business enquiry業(yè)務(wù)咨(查)詢 unit 1 time differemiated electricity pricing分時(shí)電價(jià) unit 2 policy on electricity tariff電價(jià)政策 unit 3 about electricity fee(1)電費(fèi)查詢(1) unit 4 about electricity fee(2)電費(fèi)查詢(2) unit 5 electricity saving consultation節(jié)電咨詢 unit 6 electricity bill電費(fèi)單據(jù) unit 7 asking about a power failure(1) 停電查詢(1) unit 8 asking about a power failure(2) 停電查詢(2) unit 9 power cutting due to a breakdown故障停電 part 11 business expansion業(yè)務(wù)擴(kuò)充 unit 1 applying for using electricity用電申請(qǐng) unit 2 applying for new installation for residents(1) 居民新裝(1) unit 3 applying for new installation for residents(2) 居民新裝(2) unit 4 new installation for power set(ring) 動(dòng)力新裝 unit 5 handling capacity increase procedures for low- voltage users(1) 辦理低壓用戶增容手續(xù)(1) unit 6 handling capacity increase procedures for low- voltage users(2) 辦理低壓用戶增容手續(xù)(2) unit 7 enquiring about business progress業(yè)務(wù)進(jìn)展 part iii changing power consumption business 變更用電 unit 1 suspension暫停 unit 2 handling the business of one-household- one-meter分戶 unit 3 moving a meter case移表 unit 4 canceling an account(1)銷(xiāo)戶(1) unit 5 canceling an account(2)銷(xiāo)戶(2) unit 6 transferring account to a different name(1) 過(guò)戶(1) unit 7 transferring account to 8 different name(2) 過(guò)戶(2) unit 8 transferring account to a different name(3) 過(guò)戶(3) part iv report for fixing報(bào)修 unit 1 report for checking(1)停電報(bào)修(1) unit 2 report for checking(2)停電報(bào)修(2) unit 3 removing breakdowns排除故障 unit 4 request for checking meter請(qǐng)求校表 part v complaint and report投訴舉報(bào) unit 1 report against stealing electricity竊電舉報(bào) unit 2 making a complaint against power failure 停電投訴 unit 3 making a complaint against fee collecting 電費(fèi)投訴 part vi courtesy call客戶回訪 unit 1 courtesy call(1)客戶回訪(1) unit 2 courtesy call(2)客戶回訪(2) partⅦmiscellaneous services其他服務(wù) unit 1 handling procedures of getting avt invoice 辦理增值稅發(fā)票 unit 2 change account變更用電賬號(hào) unit 3 power cutting due to arrearage欠費(fèi)停電
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