Part One Introduction and Background to Intercultural Communication 1 1 Overview to Intercultural Communication 2 2 Exploring Fundamental Axioms of Intercultural Communication 19 Part Two Perceiving the Nature of Cultural and Social Diversity 33 3 Elements of Cultural Systems 34 4 Cultural Diversity Within Culture: Microcultures and Intercultural Communication 60 5 Underlying Dimensions of Culture 86 Part Three Understanding Intercultural Language and Nonverbal Communication 117 6 Linguistic Diversity and Intercultural Communication 118 7 Intercultural Communication and Nonverbal Messages 133 Part Four Cultural Adaptation and Communication Effectiveness: Applying Intercultural Competencies 155 8 Adapting to Culture 156 9 Intercultural Communication Competencies Associated with Intercultural Effectiveness 172 10 Intercultural Communication and Conflict 187 Part Five Sources of Social Influence on Intercultural Communication 207 11 Social Influence of Network Cultures and Information Flow 208 12 Media as a Source of Influence on Intercultural Communication 236 13 Intercultural Communication, Innovation, and Creating Planned Change 248 Appendix Self-Report Assessment Applied to Intercultural Communication 264 Glossary 273 Index 283
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