績效管理手冊

出版說明
前言 Preface
1　現(xiàn)代化思維 Modernize your thinking
2　認(rèn)清績效管理的好處 Identify the benefits
3　管理績效 Manage performance
4　與員工合作 Work with employees
5　明確目標(biāo)，準(zhǔn)確規(guī)劃 Plan precisely with clear goals
6　調(diào)整員工的目標(biāo) Align employee goals
7　制訂績效獎勵機制 Set performance incentives
8　平易近人 Be approachable all year
9　注重溝通 Focus on communication
10　面對面溝通 Make it face-to-face
11　避免評分的危險 Avoid rating perils
12　避免給員工分等級 Don't rank employees
13　為考核做準(zhǔn)備 Prepare for the appraisal
14　以正確的方式開始評估 Start reviews on the right foot
15　找出原因 Identify causes
16　肯定成功 Recognize success
17　以合作的態(tài)度進行溝通 Use cooperative communicatio
18　注重行為與結(jié)果 Focus on behavior and results
19　明確了解績效 Be specific about performance
20　恰當(dāng)處理沖突 Manage conflict with grace
21　逐步進行懲罰 Use progressive discipline
22　記錄績效 Document performance
23　培養(yǎng)員工 Develop employees
24　持續(xù)改進制度 Continuously improve your system
詞匯表 Glossary