國(guó)際標(biāo)準(zhǔn)化組織ISO 9001審核實(shí)踐指南

ISO 9001審核實(shí)踐小組介紹
Introduction to the ISO 9001 Auditing Practices GrouD
兩階段審核方式的必要性
The Need for a 2-stage Approach tO Auditing
使QMS瞄向組織成就和經(jīng)營(yíng)成功
Aligning the QMS with the Achievement of Organizarional
and Business Success
過(guò)程的識(shí)別
Identification of Processes
理解過(guò)程方法
Understanding the Process Approach
“適當(dāng)時(shí)”過(guò)程的確定
Determination of the“Where Appropriate”P(pán)rocesses
審核“適當(dāng)時(shí)”要求
Auditing the“Where Appropriate”Requirements
證實(shí)與標(biāo)準(zhǔn)的符合性
Demonstrating Conformity to the Standard
特定任務(wù)、活動(dòng)或過(guò)程的審核與整個(gè)體系相聯(lián)系
Linking an Audit of a Particular Task，Activitv or Process
to the Overall System
審核持續(xù)改進(jìn)
Auditing Continual Improvement
審核具有最低限度文件的QMS
Auditing a QMS Which has Minimum Documentation
如何審核最高管理者過(guò)程
How to Audit Top Management Processes
審核檢查表的作用和價(jià)值
The Role and Value of the Audit Checklist
ISO 9001：2000的范圍、質(zhì)量管理體系(QMS)的范圍和注冊(cè)／認(rèn)證范圍
ScoDe of ISO 900 1：2000，Scope of Quality Management
System and the Scope of Registration／Certification
如何在審核過(guò)程中增值
HOW to Add Value During the Audit Process
審核“能力”和“所采取措施的有效性”
Auditing“Competence”and the“Effectiveness of Actions Taken”
審核法律法規(guī)要求
Auditing Statutory and Regulatory Requirements
審核質(zhì)量方針、質(zhì)量目標(biāo)和管理評(píng)審
Auditing Quality Policy，Quality Obj ectives and
Management Review
審核監(jiān)視和測(cè)量裝置的控制
Auditing the Control of Monitoring and Measuring Devices
有效使用ISO 19011
Making Effective Use of ISO 19011
審核顧客反饋過(guò)程
Auditing Customer Feedback Processes
出具不符合項(xiàng)
Documenting a Nonconformity
評(píng)審和關(guān)閉不符合項(xiàng)的指南
Guidance for Reviewing and Closing Nonconformities
審核內(nèi)部溝通
Auditing Internal Communications
審核預(yù)防措施
Auditing Preventive Action
審核服務(wù)組織
Auditing Service 0rganizations
第三方審核員的公正性和利益沖突
Third Party Auditor Impartiality and Conflict of Interest
審核內(nèi)部審核的有效性
Auditing the Effectiveness of the Internal Audit
審核電子化管理體系(EBMS)
Auditing Electronic Based Management Systems