Contents
PART ONE
LESSON 1 AT A RECEPTION
LESSON 2 TELEPHONE CONVERSATIONS
LESSON 3 INTERNATIONAL TRAVELS
LESSON 4 GOING THROUGH THE CUSTOMS
LESSON 5 AT A HOTEL
LESSON 6 APPOINTMENTS
LESSON 7 RECEIVING VISITORS
LESSON 8 INVITING
PART TWO
LESSON 9 DEALING WITH ENQUIRIES
LESSON 10 QUOTATIONS (1)
LESSON 11 QUOTATIONS (11)
LESSON 12 QUOTATIONS (III)
LESSON 13 NEGOTIATING PRICES
LESSON 14 THE BUYER'S MARKET
LESSON 15 PAYMENT
LESSON 16 THE LETTER UF CREDIT (1)
LESSON 17 THE LETTER OF CREDIT (11)
LESSON 18 SHIPMENT (1)
LESSON 19 SHIPMENT (11)
LESSON 20 THE CLAIM (1)
LESSON 21 THE CLAIM (11)
LESSON 22 ARBITRATION IN CHINA
PART THREE
LESSON 23 EXCLUSIVE SALES AGREEMENT
LESSON 24 AGENCY
LESSON 25 AGENT'S REPORT
LESSON 26 A SALES GROUP
LESSON 27 A SALESGROUP
LESSON 28 A COMPENSATION DEAL( 1 )
LESSON 29 A COMPENSATION DEAL( 1 )
LESSON 30 A MOCK ORAL HEARING