chapter 1 lntroduction to project management introduction what is aproject? examples of information technology projects project attributes the triple constraint what is project management? project stakeholders project management knowledge areas project management tools and techniques project success factors the role of the project manager project manager job description suggested skills for project managers valuable kills for it project managers importance of leadership skills careers for information technology project managers the project management profession history of project management the project management institute project management certification ethics in project management project management software chapter 2 the project management and lnformation technology context a systems view of project management what is a systems approach? the three-sphere model for systems management understandiog organizations the four frames of organizations organizational structures organizational culture stakeolder management the importance of top mnagement commitment the nee for organizational commitment to infomation technology the need for organizational standrds project phases and the project life cycle product life cycles the importance of project phases and management reviews the context of information technology projects the nature of information technology projects characteristics of information techology project tem members diverse technologies chapter 3 the project management process groups:a case stuay chapter 4 project lntegration management chapter 5 project scope management chapter 6 project time management chapter 7 project cost management chapter 8 project quality mnagement chapter 9 project human resource management chapter 10 project communications management chapter 11 project risk management chapter 12 project procurement management appendix a guide to using microsot project 2003 appendix b advice for the project management professional（pmp）exam and related certifcations appendix c running cases appendix d templates appendix e fissure project management simulation glossary lndex
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