Preface 1 A briefhistory of project management Part One PLANS 2 The truth about schedules 3 How to figure out what to do 4 Writing the good vision 5 Where ideas come from 6 What to do with ideas once you have them Part Two SKILLS 7 Writing good specifications 8 How to make good decisions 9 Communication and relationships 10 How not to annoy people:process,email,and meetings 11 What to do when things go wrong Part Three MANAGEMENT 12 Why leadership os based on trust 13 How to make things happen 14 Middle-game strategy 15 End-game strategy 16 Power and oplitics Notes Annotated bibliography Acknowledgments Photo credits Index