Chapter 1 Information Technology, the Internet, and You Information Systems People Making IT Work for You:Information Technology Topics Software System Software Application Software Hardware Types of Computers Microcomputer Hardware Data Connectivity, the Wireless Revolution, and the Internet A Look to the Future: Using and Understanding Information Technology Means Being Computer Competent Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 2 The Internet, the Web, and Electronic Commerce The Internet and the Web Access Providers Browsers Communication E-Mail Discussion Groups Making IT Work for You: Instant Messaging Search Tools Search Engines Metasearch Engines Specialized Search Engines Electronic Commerce Web Storefronts Web Auctions Security Web Utilities Telnet FTP Plug-ins Filters A Look to the Future: Internet2 Will Be a High-Performance Network Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 3 Basic Application Software Application Software Common Features Web-based Applications Making IT Work for You: Web-based Applications Word Processors Features Case Spreadsheets Features Case Database Management Systems Features Case Presentation Graphics Features Case Integrated Packages Case Software Suites Sharing Data between Applications Copy and Paste Object Linking and Embedding A Look to the Future: Web-based Application Software Updates Ease Maintenance Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 4 Specialized Application Software Graphics Desktop Publishing Image Editors Illustration Programs Image Galleries Graphics Suites Audio and Video Multimedia Links and Buttons Developing Multimedia Presentations Multimedia Authoring Programs Web Authoring Web Site Design Making IT Work for You: Personal Web Sites Web Authoring Programs Emerging Applications Virtual Reality Knowledge-based (Expert) Systems Robotics A Look to the Future: The Future of Artificial Intelligence Is Emotional Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 5 System Software System Software Operating Systems Features Categories Windows Mac OS UNIX and Linux Utilities Windows Utilities Utility Suites Making IT Work for You: Virus Protection Device Drivers A Look to the Future: IBM Builds an Aware Supercomputer Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 6 The System Unit System Unit Electronic Data and Instructions Binary Coding Schemes System Board Microprocessor Specialty Processors Memory RAM ROM CMOS System Clock Expansion Slots and Cards Making IT Work for You: TV Tuner Cards and Video Clips Bus Lines Expansion Buses Ports Standard Ports Cables Power Supply A Look to the Future: Xybernaut Corporation Makes Wearable Computers a Reality Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 7 Input and Output What Is Input? Keyboard Entry Keyboards Features Pointing Devices Mouse Joystick Touch Screen Light Pen Scanning Devices Optical Scanners Bar Code Readers Character and Mark Recognition Devices Image Capturing Devices Digital Camera Digital Video Camera Digitizing Devices Graphics Tablets Digital Notebooks Audio Input Devices Voice Making IT Work for You: Digital Photography Music What Is Output? Monitors Features Cathode-Ray Tube Flat-Panel Monitor Other Monitors Printers Features Ink-Jet Printer Laser Printer Thermal Printer Other Printers Audio-Output Devices Combination Input and Output Devices Fax Machines Multifunction Devices Internet Telephone Terminals A Look to the Future: Neural Signals Inc. Creates Brain-Machine Interface Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 8 Secondary Storage Storage Floppy Disks Traditional Floppy Disk High Capacity Floppy Disk Hard Disks Internal Hard Disk Hard-Disk Cartridges Hard-Disk Packs Performance Enhancements Optical Disks Compact Disc Digital Versatile Disc Making IT Work for You: Music from the Internet DataPlay Other Types of Secondary Storage Solid-State Storage Internet Hard Drives Magnetic Tape A Look to the Future: Blu-Ray Technology Expected to Replace DVD Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio
Chapter 9 Communications and Networks Communications Connectivity The Wireless Revolution Communication Systems Communication Channels Physical Connections Wireless Connections Connection Devices Modems Types of Connections Data Transmission Bandwidth Protocols Networks Terms Network Types Local Area Networks Home Networks Metropolitan Area Networks Wide Area Networks Making IT Work for You: Home Networking Network Architecture Configurations Strategies Organizational Internets: Intranets and Extranets Intranets Extranets Firewalls A Look to the Future: Toyota and Sony Create Wireless Robotic Car Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 10 Privacy and Security People Privacy Large Databases Private Networks The Internet and the Web Major Laws on Privacy Making IT Work for You: Spyware Removal Security Computer Criminals Computer Crime Other Hazards Measures to Protect Computer Security Ergonomics Physical Health Mental Health Design The Environment The Green PC Personal Responsibility A Look to the Future: Presence Technology Makes Finding People Easy Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 11 Information Systems Organizational Information Flow Functions Management Levels Information Flow Computer-Based Information Systems Transaction Processing Systems Management Information Systems Decision Support Systems Executive Support Systems Other Information Systems Case Study: Information Systems at DVD Direct A Look to the Future: Information Overload Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 12 Databases Data Data Organization Key Field Batch versus Real-Time Processing Databases Need for Databases Database Management DBMS Structure Hierarchical Database Network Database Relational Database Multidimensional Database Object-Oriented Database Types of Databases Individual Company or Shared Distributed Proprietary Web Database Database Uses and Issues Strategic Uses Security Case Study: Databases at DVD Direct A Look to the Future: Xperanto Makes Database Searches Easier Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 13 Systems Analysis and Design Systems Analysis and Design Phase 1: Preliminary Investigation Defining the Problem Suggesting Alternative Systems Preparing a Short Report Phase 2: Analysis Gathering Data Analyzing the Data Documenting Systems Analysis Phase 3: Design Designing Alternative Systems Selecting the Best System Writing the Systems Design Report Phase 4: Development Acquiring Software Acquiring Hardware Testing the New System Phase 5: Implementation Types of Conversion Training Phase 6: Maintenance Prototyping and Rapid Applications Development Prototyping Rapid Applications Development Case Study: Systems Analysis and Design at DVD Direct A Look to the Future: Rapid Change Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 14 Programming and Languages Programs and Programming What Is a Program? What Is Programming? Step 1: Program Specification Program Objectives Desired Output Input Data Processing Requirements Document Program Specifications Step 2: Program Design Top-Down Program Design Pseudocode Flowcharts Logic Structures Step 3: Program Code The Good Program Coding Step 4: Program Test Syntax Errors Logic Errors Testing Process Step 5: Program Documentation Step 6: Program Maintenance Operations Changing Needs CASE and OOP CASE Tools Object-Oriented Software Development Generations of Programming Languages Machine Languages: The First Generation Assembly Languages: The Second Generation High-Level Procedural Languages: The Third Generation Problem-Oriented Languages: The Fourth Generation Natural Languages and Visual Programming Languages: The Fifth Generation Case Study: Programming at DVD Direct A Look to the Future: MI-tech Takes the Pain Out of Programming Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio Chapter 15 Your Future and Information Technology Changing Times Technology and Organizations New Products New Enterprises New Customer and Supplier Relationships Technology and People Cynicism Naivete Frustration Proactivity How You Can Be a Winner Stay Current Maintain Your Computer Competency Making IT Work for You: Locating Job Opportunities Online Develop Professional Contacts Develop Specialties Be Alert for Organizational Change Look for Innovative Opportunities A Look to the Future: Maintaining Computer Competency and Becoming Proactive Visual Summary Key Terms Chapter Review Using Technology Expanding Your Knowledge Building Your Portfolio The Evolution of the Computer Age The Buyer's Guide: How to Buy Your Own Microcomputer System The Upgrader's Guide: How to Upgrade Your Own Microcomputer System Appendix Glossary Credits Index
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