Chapter One Receiving a Tour Group 本章導(dǎo)學(xué) Part 1 Spotting a Tour Group Part 2 0n the Way Part 3 Checking into the Hotel Chapter Two Dining in China 本章導(dǎo)學(xué) Part 1 Showing the Guest to the Table Part 2 Dining in the Chinese Restaurant Part 3 Dining in the Western Restaurant Chapter Three Sightseeing 本章導(dǎo)學(xué) Part 1 Discussing Itinerary Part 2 City Tour Part 3 Tour of Cultural Relics and Religious Sites Part 4 Tour of Natural Scenic Wonders Chapter Four Traffic 本章導(dǎo)學(xué) Part 1 Booking Tickets Part 2 Taking a Train Part 3 Taking a Plane Chapter Five Services 本章導(dǎo)學(xué) Part 1 Health Care Service Part 2 Post and Telephone Part 3 Exchange Foreign Currencies Part 4 Property Safety Chapter Six Entertainment 本章導(dǎo)學(xué) Part 1 At the Health Center Part 2 At the Theater Chapter Seven Shopping 本章導(dǎo)學(xué) Part 1 At the Department Store Part 2 At the Handicrafts Store Part 3 At the Antique Shop Chapter Eight Departure 本章導(dǎo)學(xué) Part 1 Check Out Part 2 Seeing Off Part 3 Checking in at the Airport Chapter Nine Settling the Tourist's Complaints 本章導(dǎo)學(xué) Part 1 At the Restaurant Part 2 At the Hotel Chapter Ten Tourism Writing 本章導(dǎo)學(xué) Part 1 Business Letter for Travel Part 2 Circular and Memos 參考書(shū)目