出版說明 前言：變革時期的管理 Managing in times of change 第1篇 了解變革對你的影響 Understand how change affects you 1 清楚變革的過程 Understand the "from-to" 2 選擇建設(shè)性的回應(yīng)方式 Choose a productive response 3 尋找機(jī)會 Seek the opportunity 4 集合所有的資源 Gather your assets and resources 5 制定個人目標(biāo) Forge personal goals 6 言行一致 Walk the talk 7 學(xué)習(xí)與不確定因素共處 Make friends with ambiguity 第2篇 團(tuán)隊(duì)的適應(yīng)能力有多強(qiáng) How adaptable is your team? 8 把現(xiàn)狀勾勒出來 Paint a picture of what is happening 9 為新游戲制定新規(guī)則 Build new rules for a new game 10 保留依然重要的東西 Remember what is still important 11 應(yīng)變、適應(yīng)、調(diào)整 Improvise, adapt, adjust 12 衡量并在進(jìn)步時給予贊美 Measure and celebrate progress 13 要團(tuán)隊(duì)負(fù)起責(zé)飪 Hold the team accountable 14 粉碎謠言 Squash the rumor mill 15 讓團(tuán)隊(duì)成員參與決策過程 Get team members involved 16 團(tuán)隊(duì)表現(xiàn)良好時給予獎勵 Reward the team for progress 第3篇 協(xié)助員工走出困境 Help people get unstuck 17 了解人性對于變革的自然反應(yīng) Understand natural reactions to change 18 為不適應(yīng)的員工提供個別的協(xié)助 Customize help for struggling individuals 19 表現(xiàn)出感同身受 Offer empathy 20 正視員工的不滿 Actively surface dissatisfaction 21 強(qiáng)調(diào)員工個人利益 Pinpoint the positives for individuals 22 因材施用 Tailor positive tasks for individuals 23 鼓勵員工告別過去 Encourage individuals to let go of the past 24 員工對的時候要支持他們 Stand up for people if they are right 詞匯表 Glossary
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