Part I For Students Unit I Being a Secretary 1.1 The Secretarys Role 1.2 Career Development Unit 2 Managing Office Procedures 2.1 Plan， Establish and Control a Healthy， Safe and Secure Office 2.2 Organise and Control the Use of Materials and Equipment 2.3 Make Use of Information Technology Systems Unit 3 Managing Business Communication 3.1 Communicate Information Orally 3.2 Communicate Information Electronically 3.3 Plan and Carry Out Written Business Communication Unit 40rganising Meetings and Events 4.1 Organise Different Types of Meetings 4.2 Attend， Support and Record Meetings 4.3 Arrange Venues and Services for Meetings Unit 5 0rganising Business Trips 5.1 Arrange Travel and Accommodation 5.2 Arrange Business Travel Abroad 5.3 Prepare Travel Documentation Unit 6 Managing the Storage and Retrieval of Information 6.1 Record and Store Information 6.2 Classify and Index Information 6.3 Maintain Information Security and Confidentiality Unit 7 Contributing to Financial Planning and Controlling Activities 7.1 Control a Petty Cash System 7.2 Receive and Make Payments 7.3 Process Financial Information Unit 8 Developing Working Relationships 8.1 Develop and Maintain Effective Working Relationships with Colleagues 8.2 Plan and Monitor Office Procedures， Work Schedules and Targets 8.3 Develop and Maintain Effective Working Relationships with External Contacts Part II For Teachers Assessment Guidance Aim Overall Structure for Elements Assessment Procedures and Methods Portfolio Demonstrating Knowledge and Understanding Roles of the Candidate/Assessor/Internal Verifier Grading System Assessment Records for Unit 1 Assessment Records for Unit 2 Assessment Records for Unit 3 Assessment Records for Unit 4 Assessment Records for Unit 5 Assessment Records for Unit 6 Assessment Records for Unit 7 Assessment Records for Unit 8 References
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