Chapter One Introduction to Letter Writing What Is Letter Writing Types of English Letters Forms of English Letters Parts of an English Letter How to Write Good Eenlish Letters Chapter Two Personal Correspondence What Is Personal Correspondence How to Write Personal Correspondence Sample Personal Letters Chapter Three Business Correspondence（A） What Is Business Correspondence How to Write a Business Letter Chapter Three Business Correspondence（B） Writing Principles Principles in the Wrinting Process Form Letters Chapter Three Business Correspondence（C） Establishing Business Relations Letters of Inquiry Letters of Offers Letters of Counter-offers Letters of Acceptance Chapter Six Social Correspondence Chapter Seven Cards and Certificates Chapter Eight Applications Chapter Nine E-Mail，Mailing Lists and Newsgroups Chapter Ten Telephone and Fax
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