1 Working in industry Dialogues 1 A manufacturing company Products and markets Company size Company background Dialogues 2 Training Job responsibilities Being in charge Team-working Hours and holidays Shift systems 2 A tour of the workplace Dialogues 1 Arriving Location Describling the layout Showing a visitor around Dialogues 2 A new installation Speed and capacity Explaining the process Automation 3 Tools and equipment Dialogues 1 Workshop facilities The right tool for the job In the storeroom An unfamiliar piece of equipment Dialogues 2 An inventory Measurements The wrong size Describing things 4 Suppliers and sub-contractors Dialogues 1 Choosing suppliers Guaranteed supply Extra staff A new supplier A rush order Dialogues 2 A service contract Extended warranty A product guarantee An insurance policy 5 Bulings and installations Dialogues 1 A new warehouse The building schedule Project planning Making progress Dialogues 2 Phase 1 of a project A new stock system Going live An upgrade 6 Maintenance Dialogues 1 A minor fault Light or heavy use ? Common problems Jobs to do Dialogues 2 Preventive maintenance Discussing frequency Regular services Non-urgent repairs 7 Troubleshooting 8 Safety in the workplace 9 Enviromnental matters