Map of the book UNIT 1 Getting in touch UNIT 2 Email UNIT 3 Crossing cultures Review 1 UNIT 4 Working with others UNIT 5 Performance at work UNIT 6 Human resouces Review 2 UNIT 7 Business media UNIT 8 Communication UNIT 9 Tlme management Review 3 UNIT 10 Corporate image UNIT 11 Trading UNIT 12 E-busingess Review 4 UNIT 13 Finance UNIT 14 Presentations UNIT 15 Work in the future Review 5 communication activities help folders transcripts acknowledgements