INTRODUCTION CHAPTER 1 COMMUNICATION AND CULTURE Communication Culture Culture and Communication Culture and Society Intercultural Communication Exercises Explanations CHAPTER 2 THE HIDDEN CORE OF CULTURE World Views What Values Are Characteristics of Values Comparison of Cultural Values Exercises Explanations CHAPTER 3 VERBAL COMMUNICATION Language Language and Culture Culture and Word Meaning Discourse Patterns Other Differences in Writing between English and Chinese Thinking Patterns Exercises Explanations CHAPTER 4 NONVERBAL COMMUNICATION Movements of Our Bodies Paralanguage Our Use of Time Our Use of Space Functions of Nonverbal Communication Exercises Explanations CHAPTER 5 INTERPERSONAL RELATIONSHIPS Family Friends Exercises Explanations CHAPTER 6 SOCIAL INTERACTION CUSTOMS Forms of Address Greetings Farewells Compliments and Responses Gratitude and Thanks Invitations Appointment and Visiting Hospitality Ladies First Exercises Explanations CHAPTER 7 CULTURAL INFLUENCES ON EDUCATIONAL CONTEXT The Role of a Teacher Modes of Teaching and Learning Education Traditions Exercises Explanations CHAPTER 8 IMPROVING INTERCULTURAL COMMUNICATION Developing Cultural Awareness Potential Problems in Intercultural Communication Things We Can Do Intercultural Communication Competence Exercises Explanations APPENDIX Ⅰ APPENDIX Ⅱ REFERENCES
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