Contents
Setting the scene
A framework for understanding
The structure and purpose of the book
What are information systems?
Classification of systems
A model of the evolution of systems
Summary
Issues in information systems
The case study
Issues to be managed
Integrating information systems and business
strategy
Introduction
The context of IS/IT strategy
The key inputs
Processes for managing the strategy
Establishing the IS/IT strategic planning process
Summary
Identifying business advantages from information
systems
Introduction
A planning framework for determining the
requirements
Assessing the bnsiness position within the industry in
terms of IS opportunities and threats
Business process redesign
Critical success factor analysis
Information analysis
Summary
Creating an environment for success
Introduction
Application portfolio analysis
Generic IS/IT management strategies
The application portfolio in a multiple business urut
organization
Issues in managing the application portfolio
Evaluating IS/IT investments
Setting priorities for applications
Summary
Managing information systems development
Introduction
Basic systems development
The main project activities
Requirements analysis - one key to success
Variations on a theme
Summary
Support for the system development process
Introduction
Supporting disciplines for information systems
Summary
Organization for managing IS/IT
Introduction
Centralization versus decentralization
The major processes and responsibilities
Organizational issues
Summary
Conclusion: current and future directions
Index
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