Part One Learn to Be a Tour Guide Unit One What is a Tour Guide Unit Two Professionalism Unit Three Planning a Tour Unit Four Meeting the Guests Unit Five Moving People Unit Six Leadership SKills Unit Seven Tips on Dealing with Problems(1) Unit Eight Tips on Dealing with Problems(2) Part Two Working Procedure Unit One Greeings Unit Two En Route Unit Three Hotel Accommodations Unit Four Itinerary Discussion Unit Five Dining in China Unit Six Shopping Unit Seven Entertainment Unit Eight Farewell Unit Nine Handling Gomplaints Part Three Tourist Attractions Unit One China's Mountains Unit Two China's Rivers Unit Three Ancient Defensive Projects Unit Four The Art of Classical Chinese Gardens …… Part Four Key to the Translation Practice