Receiving the Guests 第一單元 接待游客 Welcoming the New Arrivals 1.歡迎新來賓/ On the Way to the Hotel 2.前往酒店的途中/ Check in 3.辦理住店手續(xù) At the Restaurant 第二單元 在飯店 Seating the Guests 1.給客人安排座位/ At the Chinese Restaurant 2.在中餐館/ At the Western Restaurant 3.在西餐館 Sightseeings 第三單元 觀光游覽 Tour Arrangement 1.旅游安排/ City Tour 2.城市游/ Natural Scenery Tour 3.自然景觀游 Road Transportation 第四單元 陸上交通 Taking a Taxi 1.乘出租車/ Booking Tickets 2.訂票/ Taking a Train 3.乘坐火車 Service 第五單元 服務(wù) Postal and Cable Service 1.郵電服務(wù)/ Foreign Exchange Service 2.外幣兌換服務(wù)/ Medical Service 3.醫(yī)療服務(wù) Shopping 第六單元 購物 At the Department Store 1.在百貨公司/ At an Arts and Crafts Store 2.在工藝品店/ At a Curio Shop 3.在古玩店 Entertainment Activities 第七單元 娛樂活動 Watching a Performance by/ Chinese Acrobatic Circus 1.看中國雜技團表演/ Going to a Theater 2.去劇院/ Watching a Performance by / an Art Ensemble 3.看藝術(shù)團演出 Departure 第八單元 離別 Checking Out 1.辦理離店手續(xù)/ Bidding Farewell 2.送行/ Checking in at the Airport 3.辦理登機手續(xù) Business Writing in Tourism 第九單元 旅游業(yè)務(wù)寫作 Business Letters 1.商業(yè)信件/ Circulars,Memos and Form Letters 2.通函、便函和格式信件/ Tour Report 3.旅行報告 Appendix 附錄