莫里·斯泰特納(Morey Stettner)是《管理者資源報(bào)告》(Executive Wealth Advisory)的編輯,一位備受歡迎的演說家和人際關(guān)系顧問。他有一系列管理方面的專著,包括《新經(jīng)理技巧》(Skills for New Managers)、《管理者生存指南》(The Manager's Survival Guide)等。
圖書目錄
0 新經(jīng)理 The New Manager 1 給予反饋 Give feedback 2 把壞消息變成好事 Make the best of bad news 3 授權(quán) Delegate 4 留住離職員工的智慧 Pick the brains of departing workers 5 經(jīng)常進(jìn)行業(yè)務(wù)考核 Review performance regularly 6 果斷決策, 沉著應(yīng)付 Decide and deliver 7 運(yùn)用“贊賞激勵(lì)法” Exert“praise motivation” 8 謀劃準(zhǔn)備會(huì)議 Plan your meetings 9 多聽 Listen more 10 戰(zhàn)略性思考 Think strategically 11 建立同盟 Build alliances 12 獲取反饋 Get feedback 13 給予正確指導(dǎo) Give great instructions 14 講話有分量 Speak with power 15 降服憤世嫉俗者 Win over cynics 16 主動(dòng)迎接變化 Prepare for change 17 適時(shí)緘默不語 Muzzle your mouth 18 提出尖銳問題 Pose penetrating questions 19 提升表現(xiàn)不好或一般的員工 Lift poor and mediocre performers 20 款待你的聽眾 Regale your audience 21 批評(píng)而不責(zé)備 Criticize without criticism 22 提前完成任務(wù) Beat the clock 23 打動(dòng)上級(jí) Impressyour boss 24 與大家打成一片 Mix and mingle