Table of Contents Foreword Preface PartI. Inrtoducing Information Architecture 1. Defining Information Architecture A Definition Tabletas,Scrolls,Books,and Libraries Explaining IA to Others What Isn't Information Architecture? Why Information Architecture Matters Bringing Our Work to Life 2. Practicing Information Architecture Do We Need Information Architects? Who's Qualified to Practice Information Architecture? Information Architecture Specialists Practicing Information Architecture in the Real World Information Ecologies What Lies Ahead 3. User Needs and Behaviors The"Too-simple" Information Model Information Needs Information Seeking Behaviors PartII. Basic Principles of Information Architecture 4. The Anatomy of an Information Architecture Visualizing Information Architecture Information Architecture Components 5. Organization Systems Challenges of Organizaing Information Organizing Web Sites and Intranets Organization Schemes Organization Structures Creating Cohesive Organization Systems 6. Labeling Systems Why You Should Care About Labeling Varieties of Labels Designing Labels 7. Navigation Systems Types of Navigation Systems Gray Matters Browser Navigation Features Building Context Improving Flexibility Embedded Navigation Systems Advanced Navigation Approaches 8. Search Systems Does Your Site Need Search? Basic Search System Anatomy Choosing What to Search Search Algorithms Presenting Results Designing the Search Interface Where to Learn More 9. Thesauri,Controlled Vocabularies,and Metadata Metadata Controlled Vocabularies Thchnical Lingo A Thesaurus in Action Types of Thesauri hesaurus Standards Semantic Relationships Preferred Terms Polyhierarchy Faceted Classification PartIII Process and Methodology 10.Research Process Overview A Research Framework Context Content Users Participant Ddfinition and Recruiting User Research Sessions In Defense of Research 11.Strategy What is an Information Architecture Strategy? Strategies Under Attack Form Research to Strategy Developing the Strategy Work Products and Deliverables The Strategy Report The Project Plan Presentations 12.Design and Documentation Guidelines for Diagramming an Information A rchitecture Blueprints Wireframes Content Mapping and Inventory Content Modeling Controlled Vocabularyes Design Sketches Web-Based Prototypes Architecture Style Guides Point -of -Production Architecture Administration PartIV 13.Education Chaos in Education A World of Choice But Do I Need a Degree? 14.Ethics EthicalConsiderations Shaping the Futures 15.Builing an Information Architecture Team Destructive Acts of Creation Fast and Slow Layers Project Versus Program Buy or Rent Do We Really NEED TO Hire Professionals? The Dream Team 16.Tools and Software A Time of Change Categories in Chaos Questions to Ask PprtV. Information Architecture in the Organization 17.Making the Case for Information Architecture You Must Sell The Tow Kinds of People in the World Running the Numbers Talking to the Reactionaries Other Case-Making Techniques The Information architecture Value Checklist A Final Note 18.Business Strategy The Origins of Strategy Defining Business Strategy Strategic Fit Exposing Gaps in Business Strategy One Best Way Many Good Ways Understanding Our Elephant Competitive Advantage The End of the Beginning 19.Information Architecture for the Enterprise Economies Don't Always Scale "Think Different" The Ultimate Goal A Frameword for Centralization Timing is Everything:Aphased Rollout Stategy Versus Tactics:Who Does What A Framework for Moving Forward PartVI. Case Studies 20.MSWeb:An Enterprise Intranet Challenges for the User Challenges for the Information Architect We Like Taxonomies,Whatever They Are Benefits to User What's Next MSWeb's Achievement 21.evolt.org:An Online Community evolt.org in a Nutshell Architecting an Online Community The Participation Economy How Infornation Architecture Fits In Troble spots for Online Communities The "Un-Information Architecture" Appendix:Essential Resources Index
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