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服務(wù)業(yè)英語800句

服務(wù)業(yè)英語800句

定 價:¥20.50

作 者: 郭兆康主編
出版社: 高等教育出版社
叢編項:
標(biāo) 簽: 行業(yè)英語

ISBN: 9787040063264 出版時間: 1998-06-01 包裝: 平裝
開本: 20cm 頁數(shù): 499頁 字?jǐn)?shù):  

內(nèi)容簡介

  本書是服務(wù)業(yè)實(shí)用英語口語教材。全書分為8大部分:基礎(chǔ)英語100句;文秘人員英語100句;出租車(公交車)司機(jī)英語100句;賓館員工英語100句;營業(yè)員英語100句;餐館服務(wù)員英語100句;美容康樂業(yè)從業(yè)者英語100句;物業(yè)管理員英語100句。每部分有10個單元,每單元含基本句10個及相關(guān)口筆頭練習(xí)數(shù)項。淺顯易學(xué),針對性強(qiáng)。本書可供有初中英語水平的中等職業(yè)學(xué)校學(xué)生使用,也可作為在職職工及再就業(yè)人員自學(xué)、培訓(xùn)、行業(yè)等級考試的參考用書。本書配有錄音帶。

作者簡介

暫缺《服務(wù)業(yè)英語800句》作者簡介

圖書目錄

PART ONE ELEMENTARY ENGLISH 100基礎(chǔ)英語100句
UNIT Ⅰ Greetings and Getting Acquainted(問候及結(jié)識)
UNIT Ⅱ Telephone Manners(電話用語)
UNIT Ⅲ Offering and Asking for Help(提供和請求幫助)
UNIT Ⅳ Extending and Responding to Apology andGratitude(道歉及道謝)
UNIT Ⅴ Wishes,Congratulations and Consolations(祝愿、祝賀及安慰)
UNIT Ⅵ Invitations and Appointments(邀請與約會)
UNIT Ⅶ Giving Advice and Suggestions(忠告與建議)
UNIT Ⅷ Persuasion,Agreement and Disagreement(勸說、同意及不同意)
UNIT Ⅸ Asking and Showing Directions(問路及指路)
UNIT Ⅹ Bidding Goodbye(道別)
PART TWO ENGLISH 100 FOR SECRETARIAL STAFF文秘人員英語100句
UNIT Ⅰ Receiving Visitors(接待訪客)
UNIT Ⅱ Taking Messages(記錄口信)
UNIT Ⅲ Making Appointments(安排約會)
UNIT Ⅳ Dealing with the 0ffice Routine(處理日常事務(wù))
UNIT Ⅴ Job Interviews(求職面試)
UNIT Ⅵ Using the Telephone(接打電話)
UNIT Ⅶ Planning a Business Trip(it劃商務(wù)旅行)
UNIT Ⅷ Arranging Conferences(安排會議)
UNIT Ⅸ Interpreting at Conferences(會議翻譯)
UNIT Ⅹ Making Suggestions(提出建議)
PART THREE ENGLISH 100 FOR TAXI/BUS DRIVERS出租車(公交車)司機(jī)英語100句
UNIT Ⅰ Taking Taxi 0rders(接受訂車)
UNIT Ⅱ Get in,Please(揚(yáng)招上車)
UNIT Ⅲ Ready to Start(準(zhǔn)備出發(fā))
UNIT Ⅳ On the Way(行車途中)
UNIT Ⅴ Traffic Jam(交通堵塞)
UNIT Ⅵ Introducing the Attractions(旅游介紹)
UNIT Ⅶ Tackling Emergencies(處理意外)
UNIT Ⅷ Charging the Fare(收取車費(fèi))
UNIT Ⅸ Bidding Goodbye(到站送客)
UNIT Ⅹ On the Bus(公交車上)
PART FOUR ENGLISH 100 FOR HOTEL STAFF賓館員工英語100句
UNIT Ⅰ Taking Room Reservations(接受訂房)
UNIT Ⅱ At the Reception Desk(在接待處)
UNIT Ⅲ Bell Service(應(yīng)接服務(wù))
UNIT Ⅳ The Business Center and the CentralSwitchboard(商務(wù)中心及總機(jī)服務(wù))
UNIT Ⅴ Foreign Currency Exchange(外幣兌換)
UNIT Ⅵ Housekeeping(Ⅰ)(客房服務(wù)(一))
UNIT Ⅶ Housekeeping(Ⅱ)(客房服務(wù)(二))
UNIT Ⅷ At the Hotel’s Restaurant,ShoppingArcade,and Gym(在賓館的餐廳、商場及健身房)
UNIT Ⅸ Settling Complaints(解決投訴)
UNIT Ⅹ At the Cashier’S Desk(在收銀處)
PART FIVE ENGLISH 100 FOR SHOP ASSISTANTS營業(yè)員英語100句
UNIT Ⅰ General W0rk Procedures(工作規(guī)范)
UNIT Ⅱ At the Foodstuff Counter(在食品部)
UNIT Ⅲ At the Pharmacy Counter(在藥材柜)
UNIT Ⅳ At the Art and Craft Department(Ⅰ)(在工藝美術(shù)品部(一))
UNIT Ⅴ At the Art and Craft Department(Ⅱ)(在工藝美術(shù)品部(二))
UNIT Ⅵ At the Textile and the Knitting-W00lDepartment(在紡織品和毛線部)
UNIT Ⅶ At the Garment Department(在服裝部)
UNIT Ⅷ At the Cultural and Recreational Department(在文化娛樂部)
UNIT Ⅸ At the Cosmetics Department(在化妝品部)
UNIT Ⅹ At the Bazaar(在小商品市場)
PART SIX ENGLISH 100 FOR RESTAURANT WAITERS餐館服務(wù)員英語100句
UNIT Ⅰ Seating the Diners(迎賓就坐)
UNIT Ⅱ Taking Orders for Chinese Cuisine(聽點(diǎn)中菜)
UNIT Ⅲ Taking Orders for Western Cuisine(聽點(diǎn)西餐)
UNIT Ⅳ Serving the Dishes(宴席上菜)
UNIT Ⅴ Celebrations(喜慶活動)
UNIT Ⅵ Chinese Breakfast(中式早餐)
UNIT Ⅶ Western Breakfast(西式早餐)
UNIT Ⅷ Settling Complaints(處理投訴)
UNIT Ⅸ At a Bar(酒吧服務(wù))
UNIT Ⅹ Accepting the Payment(接受付款)
PART SEVEN ENGLISH 100 FOR BEAUTY PARLOR AND CLUB STAFF美容康樂業(yè)從業(yè)者英語100句
UNIT Ⅰ Deep Face-Cleansing(皮膚清潔)
UNIT Ⅱ The Make-up(Ⅰ)(化妝(一))
UNIT Ⅲ The Make-up(Ⅱ)(化妝(二))
UNIT Ⅳ Hair Setting(理發(fā))
UNIT Ⅴ Hair Perm for Ladies(女士燙發(fā))
UNIT Ⅵ Hair Cutting for Men(男士理發(fā))
UNIT Ⅶ Our Recreational Club(康樂總匯)
UNIT Ⅷ Sauna Bath and Swimming(桑拿浴與游泳)
UNIT Ⅸ Bowling,Gongfu and Others(保齡球、功夫及其他)
UNIT Ⅹ Singing and Dancing(音樂歌舞)
PART EIGHT ENGLISH 100 FOR PROPERTY MANAGEMENT CLERKS物業(yè)管理員英語100句
UNIT Ⅰ Lease(Ⅰ)(租賃(一))
UNIT Ⅱ Lease(Ⅱ)(租賃(二))
UNIT Ⅲ Recreational Facilities(娛樂設(shè)施)
UNIT Ⅳ Premises Facilities(房屋設(shè)施)
UNIT Ⅴ Move-in Procedures(入住手續(xù))
UNIT Ⅵ Premise Maintenance(物業(yè)維修)
UNIT Ⅶ Service Center(服務(wù)中心)
UNIT Ⅷ Convenient Store(方便店)
UNIT Ⅸ Wishes,Congratulations and Consolations(祝愿、祝賀與安慰)
UNIT Ⅹ Settling Complaints(處理投訴)

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