Contents
Introduction
To the Student
To the Teacher
The contents list below indicates the topic theme for
each unit on the left, fOllowed by the language area or
communication skill.
Part I-Developing Language Knowledge
Unit 1 Project reporting (Tense review)
Unit 2 Information technology (Present tenses)
Unit 3 Performance analysis (Past Simple and Present Perfect)
Unit 4 Arranging a conference (Future forms)
Unit 5 Strategy and options (Conditionals I and II)
Unit 6 Reducing the workforce (Modals of obligation;expressing requirements)
Unit 7 Fair pay (Modals of ability;expressing possibility)
Unit 8 Competitive advantage (Comparison and contrast)
Unit 9 Performance appraisal (Already,still,yet and always)
Unit 10 Business transactions (Articles)
Unit 11 Sales training (Quantifiers:all,many,much,several,(a)few, (a) little, no)
Unit 12 The supply chain (Process description)
Unit 13 Dealing with growth (Describing trends)
Part II-Developing Communication Skills
Unit 14 Presenting the department (Presenting information 1-structuring ideas)
Unit 15 Company policy (Presenting information 2-connecting ideas)
Unit 16 Collecting information (Question and answer 1)
Unit 17 Pricing decisions (Question and answer 2)
Unit 18 Fixing meetings (Telephoning 1-structuring a call)
Unit 19 Late payment (Telephoning 2-information handling)
Unit 20 Meeting objectives (Meeting 1-conducting meetings)
Unit 21 Recruiting personnel (Meetings 2-interrupting;giving opinions;agreeing and disagreeing)
Unit 22 Running a job interview (Meetings 3-expressing likes and preferences;advising and suggesting;requesting information and action)
Unit 23 Making professional contact (Introductions and greetings)
Unit 24 Small talk (Offers;refusals;comments;responses)
Key Section (Units 1-24)
Glossary
Appendix
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