THOMAS A.CURRAN is founder and President of Component Software ,which produces front office applications ofr the enterprise.Curran worked for five years as technlolgy strategist and product manager for SAP AG and has guided numerous projects for clients worldwide.
圖書目錄
Foreword Preface Copyright and Trademark Acknowledgments Introduction Part1 Business Engineering Chapter1 Business Engineering and Enterprise Optimization 1.1 SIGNIFICANCE OF BUSINESS ENGINEERING 1.2 PRINCIPLES OF BUSINESS ENGINEERING 1.3 ELEMENTS OF BUSINESS ENGINEERING 1.4 REQUIREMENTS FOR SUCCESSFUL IMPLENENTATION OF BUSINESS ENGINEERING 1.5 IT IMPLEMENTATION ISSUES 1.6 EFFECTS OF INTEGRATION OF INFORMATION TECHNOLOGY 1.7 EVOLUTION OF INFORMATON TECHNOLOGY 1.8 CLIENT/SERVER TECHNOLOGY 1.9 BENEFITS OF CLIENT/SERVER TECHNOLOGY 1.10 SAP AND CLIENT/SERVER TECHNOLOGY 1.11 BEYOND BUSINESS ENGINEERING 1.12 CONCLUSION Chapter2 The Business Blueprint 2.1 PROS AND CONS OF BUSINESS BLUEPRINTS 2.2 GENERAL DESIGN OF THE R/3 BLUEPRINT 2.3 FOCUS OF THE R/3 BLUEPRINT 2.4 EVENT-DRIVEN PROCESS CHAIN METHODOLOGY 2.5 DESCRIBING COMPLEX BUSINESS PROCESSES 2.6 EPC METHODOLOGY AND VIEWPOINTS IN THE R/3 REFERENCE MODEL 2.7 SUMMARY Chapter 3 Configure to Order 3.1 STANDARD SOFTWARE IMPLENENTATION ISSUES 3.2 MAPPING WITH THE BUSINESS BLUEPRINT 3.3 REDLINING THE BLUEPRINT 3.4 EXTENDING THE BUSINESS-PROCESS DESIGN 3.5 CONCLUSION Part2 Process Design Chapter 4 Value Chain Thinking 4.1 THE VALUE CHAIN PRINCIPLE 4.2 R/3 AND THE VALUE CHAIN 4.3 OVERVIEW OF PART 2 VALUE CHAIN THINKING Chapter5 Sales Logistics 5.1 STANDARD ORDER HANDLING SCENARIO 5.2 CONTRACT HANDLING AND SCHEDULING AGREEMENTS 5.3 THIRD-PARTY ORDER HANDLING 5.4 CUSTOMER CONSIGNMENT STOCK HANDLING 5.5 CASH ORDER HANDLING 5.6 RUSH ORDER HANDLING 5.7 MAKE-TO-ORDER SALES ORDER HANDLING 5.8 ASSEMBLY-TO-ORDER SALES ORDER HANDLING 5.9 EMPTIES AND RETURNABLE PACKAGING HANDLING 5.10 RETURNS HANDLING 5.11 DECENTRALIZED SHIPPING 5.12 R/3 SALES LOGISTICS SUMMARY Chapter 6 Production Logistics 6.1 PRODUCTION BY LOT SIZE 6.2 REPETITIVE MANUFACTURING 6.3 MAKE-TO-ORDER PRODUCTION 6.4 PROCESS MASNUFACTURING 6.5 PROJECT-RELATED"ENGINEER TO ORDER" 6.6 QUALITY MANAGEMENT FOR GOODS RECEIPT FROM PRODUCTION 6.7 R/3 PRODUCTION LOGISTICS SUMMARY Chapter 7 Procurement Logistics 7.1 PROCUREMENT OF STOCK MATERIAL 7.2 PROCUREMENT OF CONSUMABLE MATERIALS 7.3 PROCUREMENT OF CONSINGMENT MATERIALS 7.4 PROCUREMENT OF SUBCONTRACT WORK 7.5 STOCK TRANSFER PROCESSING 7.6 EXTERNAL SERVICES MANAGEMENT 7.7 R/3 PROCUREMENT LOGISTICS SUMMARY Chapter 8 External Accounting 8.1 VENDOR HANDLING 8.2 CUSTOMER PROCESSING 8.3 OTA VENDOR PROCESSING 8.4 CREDITOR SUBSIDIARY/HEAD-OFFICE PROCESSING 8.5 GENERAL LEDGER PROCESSING 8.6 SPECIAL-PURPOSE LEDGER HANDLING 8.7 CONSOLIDATION 8.8 R/3 EXTERNAL ACCOUNTING OVERVIEW Chapter 9 Organization and Human Resource Management 9.1 RECRUITMENT 9.2 BUSINESS EVENT HANDLING 9.3 BUSINESS TRIP MANAGEMENT 9.4 TIME MANAGEMENT HANDLING 9.5 INTERNATIONAL PAYROLL PROCESSING 9.6 SALARY ADMINISTRATION 9.7 BENEFITS ADMINISTRATION 9.8 PERSONNEL PLANNING AND MANAGEMENT 9.9 R/3 PROCUREMENT LOGISTICS OVERVIEW Chapter 10 Business Planning and Controlling 10.1 COST OBJECT CONTROLLING 10.2 PROFITABILITY ANALYSIS 10.3 PROFIT CENTER ACCOUNTING 10.4 OVERHEAD COST ACCOUNTING 10.5 R/3 BUSINESS PLANNING AND CONTROLLING SUMMARY Chapter 11 Capital Asset Management 11.1 PLANNED PLANT MAINTENANCE 11.2 DAMAGE-RELATED MAINTENANCE PROCESSING 11.3 PROJECT-BASEDD MAINTENANCE PROCESSING 11.4 CASH MANAGEMENT 11.5 BUDGETING 11.6 FIXED ASSET PROCESSING 11.7 LEASED ASSET PROCESSING 11.8 R/3 CAPITAL ASSET MANAGEMENT SUMMARY Chapter12 Finance Management 12.1 TREASURY MANAGEMENT 12.2 TREASURY MASTER DATA SCENARIO 12.3 NEW SECURITY MANAGEMENT 12.4 TREASURY 12.5 TREASURY INFORMATION SYSTEM 12.6 CASH MANAGEMENT 12.7 MARKET RISK MANAGEMENT 12.8 R/3 FINANCE MANAGEMENT SUMMARY Chapter 13 Customer Service 13.1 FIELD SERVICE 13.2 LONG-TERM SERVICE AGREEMENTS 13.3 IN-HOUSE REPAIR PROCESSING 13.4 REPLACEMENT PART DELIVERY PROCESSING 13.5 NOTIFICATION RECEIPT AND PROCESSING 13.6 EVALUATIONS 13.7 R/3 CUSTOMER SERVICE SUMMARY Part 3 Architecture,Framework,and Tools Chapter14 Architecture of the R/3 System 14.1 R/3 AND THE DISTRIBUTED ENVIRONMENT 14.2 THE THREE-TIER CLIENT/SERVER R/3 ARCHITECTURE 14.3 BENEFITS OF THE R/3 THREE-TIER CLIENT/SERVER 14.4 INTERPROGRAM COMMUNICATION 14.5 MIDDLEWARE TRANSACTION MANAGEMENT 14.6 RATIONALE FOR DISTRIBUTED BUSINESS-PROCESS INTEGRATION 14.7 CAPABILITIES OF APPLICATION DISTRIBUTION IN R/3 14.8 TOOLS FOR APPLICATION DISTRIBUTION 14.9 CONCLUSION Chapter1 R/3 Framework and infrastructure 15.1 BACKGROUND OF BUSINESS INTEGRATION 15.2 SAP BUSINESS FRAMEWORK 15.3 REPOSITORY AS INTEGRATING FACTOR 15.4 ENTERPRISE APPLICATION DEVELOPMENT 15.5 CONCLUSION Chapter2 Business Engineering in R/3 16.1 R/3 BUSINESS ENGINEER OVERVIEW 16.2 BUSINESS ENGINEER AND STREAMLINED IMPLEMENTATIONS 16.3 MODELING THE DISTRIBUTED ENTERPRISE 16.4 USING THE R/3 REFERENCE MODEL 16.5 GUIDELINE FOR IMPLEMENTING R/3 16.6 PROJECT MANAGEMENT PROCEDURE MODEL 16.7 ACCELERATEDSAP 16.8 WORKFLOW AND PERSONNEL ORGANIZATION 16.9 OPEN REPOSITORY INTERFACE 16.10 BUSINESS ENGINEER:FUTURE VISION Chapter 3 Next Generation Enterprise
17.1 WHAT IS INTERNER ERP? 17.2 NEXT GENERATION APPLICATION COMPONENTS 17.3 THE INDUSTRY REFERENCE MODEL,PROCESS CONFIGURATION,VERTICAL MARKETS 17.4 SUPPLY CHAIN OPTIMIZATION,PLANNING,AND EXECUTION 17.5 ENTERPRISE APPLICATION INTEGRATION 17.6 ELECTRONIC COMMERCE 17.7 DESKTOP ERP:AUTOMATING THE WAY PEOPLE WORK 17.8 CONCLUSION Index