1.THE LAYOUT OF A BUSINESS LETTER 2.ESTABLISHING BUSINESS RELATIONS 3.ENQUIRIES 4.OFFERS"ATIONS 5.COUNTER - OFFERS 6.ORDERS AND THEIR FULFILMENTS 7.PAYMENT 8.PACKING AND TRANSPORTATION, 9.L/C AMENDMENT AND ITS EXTENSION 10.CLAIMS AND THEIR SETTLEMENTS 11.TELEX AND FAX 12.DOCUMENTS 附錄一:1990年國(guó)際貿(mào)易術(shù)語(yǔ)解釋通則 附錄二:外貿(mào)常用港口