Introduction 1a Teamwork 1b Communication 2a Entertaining a client 2b Corporate hospitality 3a Ordering goods 3b Cash flow 4a Brand power 4b Public relations 5a Relocation 5b New premises 6a Reporting results 6b Environmental report 7a Health and safety 7b Rights at work 8a Business expenses 8b Business travel 9a Flexible benefits 9b Staff appraisal 10a Marketing disasters 10b Going global